Ezg88 Privacy Policy

How we collect, use, and protect your personal data when you use the ezg88 platform. Read on to understand your rights and our role in keeping your information safe.

1Information We Collect

We collect various types of information to ensure smooth service delivery and a personalised user experience:

Account Information: name, phone number, email address, and identity verification details provided during registration.
Device & Browser Information: device type, IP address, browser information, geographic location, and access logs for security and performance monitoring.
Payment Information: transaction data using local payment methods such as DuitNow and GrabPay, including transaction amounts and dates.
Cookies & Tracking: website usage data that helps us deliver a personalised experience and usage analytics.
Activity Data: betting records, related games, and in-platform interactions for analytics and customer service purposes.

2How We Use Your Information

We use the information collected for the following purposes:

Managing user registration, login, and account security.
Managing financial transactions efficiently and securely.
Delivering a personalised experience, including relevant advertisements and promotional offers.
Complying with local and international gambling laws and regulations.
Providing customer support and resolving user queries promptly.
Monitoring and improving the performance and security of the ezg88 platform.

3Cookies & Tracking

We use cookies and other tracking technologies to enhance the user experience and personalise content:

Functional cookies are essential to ensure smooth login and platform operations.
Analytics cookies help us understand how users interact with the ezg88 site and app.
Third-party cookies for advertising and social media purposes, subject to your consent.

Users may adjust cookie settings through their browser, though this may affect certain platform features.

4Data Storage & Security

Ezg88 implements strict security measures to protect user data from unauthorised access, loss, or breach:

SSL encryption applied to all transactions and personal data transmitted between users' devices and our servers.
Multi-factor verification procedures for account access and sensitive data changes.
Internal security systems are regularly reviewed and updated in line with the latest developments in cybersecurity.
Data is retained only for as long as necessary or as required under applicable law.

In certain circumstances, ezg88 may share your personal information with trusted third parties for the following purposes:

Processing payments through financial service providers.
Complying with legal requests and official regulations from relevant authorities.
Providing technical support and customer service through relevant third-party providers.

We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

6User Rights

You have the right to access, correct, or delete the personal information you have provided to ezg88. To do so, please reach out to our customer support team. We will respond to your request in accordance with applicable data privacy laws in Malaysia.

Please note that for security and compliance purposes, certain information may not be deleted immediately and may be retained as required by law.

7Privacy Policy Updates

Ezg88 reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page and will take effect upon posting. Continued use of the platform after such changes are notified will be deemed as acceptance of those changes.

Please revisit this page periodically for the latest information on how we protect your data.

If you have any questions regarding our privacy policy or wish to submit a user rights request, please contact customer support via email [email protected].

FAQ Log In Create Account